Privacy Policy

Last updated: 2026

Stephanie Hou Insurance ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information of users of stephaniehou.net (the "Service"), and explains the rights of California residents under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA").

Information We Collect

In the preceding twelve (12) months, we may have collected identifiers such as name, email address, telephone number, IP address, and similar identifiers; commercial information such as records of insurance services requested or considered; internet or electronic network activity information such as interaction with the Service; general geolocation data based on IP address; and inferences drawn from that information to understand preferences or service needs.

We collect this information directly from you, automatically through cookies and similar technologies, and from third-party sources such as analytics providers or service partners.

How We Use Your Information

We use personal information to provide and operate the Service, respond to inquiries, discuss insurance coverage options, communicate with you, comply with legal obligations, detect and prevent fraud or security incidents, and for other purposes disclosed at the time of collection.

Disclosure of Personal Information

We may disclose personal information to service providers and contractors that perform services on our behalf, to comply with legal obligations or respond to lawful requests, to protect our rights, property, or safety, and in connection with a merger, acquisition, or sale of assets.

We do not sell personal information for monetary consideration. To the extent any sharing of personal information for cross-context behavioral advertising constitutes a "sale" or "share" under the CCPA, California residents may opt out as described below.

Your Rights Under the CCPA/CPRA

If you are a California resident, you may have the right to know what personal information we collect, use, disclose, sell, or share; access specific pieces of personal information; delete personal information, subject to exceptions; correct inaccurate personal information; opt out of sale or sharing; limit the use and disclosure of sensitive personal information; and receive non-discriminatory treatment for exercising privacy rights.

To exercise these rights, contact Stephanie Hou at stephanie@stephaniehou.net or (415) 496-5436. We may verify your identity before responding. You may also designate an authorized agent to make a request on your behalf.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date indicates when changes were made.

Contact Us

Stephanie Hou Insurance: stephanie@stephaniehou.net | (415) 496-5436